Penvy

Delete your Penvy account

You can permanently delete your own Penvy account directly inside the Android app. If you have uninstalled Penvy or cannot sign in, you can instead submit an email deletion request from this page.

Deleting your account is permanent. Your Penvy account and associated cloud data cannot be recovered after deletion.

Delete your account yourself in the Penvy app

  1. Open Penvy and sign in to your account.
  2. Open Profile & settings.
  3. Select Privacy & Account, then Delete account and data.
  4. Read the confirmation, enter your Penvy account password, and confirm permanent deletion.

The app sends the deletion request securely to Penvy. After it succeeds, your cloud account and associated cloud data are deleted and the app removes your local Penvy data and signs you out.

Request deletion if you cannot use the app

Email us from the address registered to your Penvy account. This helps us confirm that the request belongs to you.

Your email is the final confirmation: An email sent from your registered Penvy email address that clearly requests permanent account deletion will be treated as your final confirmation and authorization to delete the account and associated cloud data. Do not send the request unless you intend the deletion to be completed.
  1. Select the button below to open your email app.
  2. Send the message from your registered Penvy email address.
  3. Keep the subject as Delete my Penvy account. You do not need to include your password or any financial information.
Email deletion request

If the button does not open an email app, send your request directly to support@penvy.site.

What will be deleted

Whether you delete the account yourself in the app or submit a verified email request, Penvy deletes the account and associated cloud data, including the profile, authentication records, synchronized expenses, budgets, settings, and synchronization records. Data remaining only on another device can be removed by clearing the app's storage or uninstalling Penvy. Penvy keeps a protected record containing the original numeric account id, a keyed one-way hash of the email address, and the deletion time solely to stop older backups from reactivating the deleted account.

Processing time and limited retention

Self-service deletion in the app is processed immediately after successful password confirmation. We aim to complete verified email deletion requests within 30 days. Limited records may be retained temporarily where reasonably necessary for security, fraud prevention, legal compliance, or backup integrity. Encrypted backup copies are removed through the normal secure backup-replacement cycle. Penvy's protected deletion ledger is merged during restoration so a deleted account and its associated records are excluded even if they existed in an older backup.

Need help?

If you believe someone has accessed your registered email account or sent an unauthorized deletion request, secure your email account and contact support@penvy.site immediately. Never send us your password, verification code, app PIN, or biometric information.

Read the Penvy Privacy Policy